Happy Clients Repeat and Refer To Susan Botticelli, San Diego Properties Group
Happy Clients Repeat and Refer To Susan Botticelli, San Diego Properties GroupFebruary 9th, 2018 by Susan Botticelli
I have worked with Susan on multiple transactions. She provided excellent service and communication on each transaction, whether large or small.
Each transaction was very different.
(1) She helped my husband and I purchase our first home in San Diego. When we first started looking, we weren’t sure of exactly where we wanted to buy and what we could afford. Susan spoke with me many times on the phone and via email and was happy to send links to properties she thought would be a good fit for us. There was no pressure to purchase or view homes immediately. When we were ready, she was available to show homes on the weekend and after hours to work with our schedules. We purchased our home in 2009 and have been extremely happy there. It fits all our family’s needs perfectly.
(2) The second transaction was selling my father-in-law’s home after he passed away. It was challenging because it was in dire need of repairs. It was purchased in the ’50’s and hadn’t been fully remodeled during that time. It still had pink tile! Susan listed the property and worked with her many contractor contacts to get it sold as a “fixer-upper” in a very short amount of time. The contractor came in and fixed up the home and a new family is very happily living there.
(3) The most recent transaction was the smallest number, but most difficult transaction. We purchased a condo from an Estate. There were rigid requirements from the Probate Court on this transaction. Susan helped us through all of the difficulties with writing an offer that would be accepted by the Court. We were able to get the property for under appraised value because of Susan’s patience with the Probate proceeding and our willingness to wait for Court approval. Even though the property was sold for $295,000, she put in as much, if not more, work than on any other regular purchase. She worked hand-in-hand with our mortgage lender, the seller’s agent, and the escrow agent to get the deal closed on time. She doesn’t drop out of sight after the offer is signed. She was with us from the start until the end.
(4) There’s even a 4th purchase she’s working on for my family. My Aunt is moving here from Virginia and Susan has worked diligently with her on two separate occasions to look for properties in different parts of San Diego. My Aunt has been extremely happy with what Susan is showing her and we expect her to find that perfect property very soon!
Susan has been in the business for a long time. She knows property, she knows different areas of town (from North County, La Jolla, to East County), she knows what the property is worth and what you can get it for, and she knows how to get the deal done, including all the paperwork and even getting it through Court approval, if necessary. We were able to sign everything through DocuSign with electronic signatures which made signing everything so much easier. She’s an excellent communicator and has the best personality! I can’t recommend her enough! We will continue to call Susan with all of our property needs!
The Rope Family